FAQ’s

How long will it take to process my Color Rebel London order?

All orders received before midday will be dispatched the same day via the Royal Mail’s 2nd class delivery service. EU deliveries are sent using a courier company. Note that for bulk orders, we will use our appointed carrier. The length of delivery time depends upon your location: 1. For UK orders placed before midday the estimated time for normal delivery: 2 to 3 working days. 2. For Europe, estimated time for Delivery: 3 to 5 working days. Orders placed on a Friday evening or during the weekend will be posted on the following Monday.

Rates of carriage

Service UK:

Orders Under £25.00 – Royal Mail Small Parcel (2-3 day service) £3.25
Orders Over £25.00 – Free Delivery
Next Day Service – UK Courier £5.50
Service Europe – All Orders International Courier – Shipping Rate £7.35

How do I apply the Color Rebel London hair toner?

Before applying our Color Rebel London hair toner, we recommend you do a skin allergy and a strand test to ensure you will not suffer from a reaction later on. Once you have done these tests having not had any form of reaction to the product, you can begin the process of applying our Color Rebel London toner to your hair.

After shampooing, towel dry your hair.
Cover and protect any clothing with a towel or cape and wear the protective gloves provided.
Apply petroleum jelly to your ears and the skin around your hairline to protect it from staining.
Apply Color Rebel London hair colour directly to the hair, spreading evenly to ensure full hair coverage.
Leave for 15-30 minutes, depending on how thick and coarse your hair is.
Once development time has been reached (use strand test development time as a guide), with gloves on, carefully rinse hair thoroughly until water runs clear.
Dry and style hair as desired.

For best results, apply on very light blonde, bleached hair.

Colour may vary depending on existing tone and porosity of hair.

How do I care for my hair after dyeing it with Color Rebel London?

The best shampoo is a sulphate free and/or low foam shampoo. These types of shampoos do not disturb the colour pigments as much as others do. Shampoos with anti-oxidants also help with colour durability.

What is the best way to wash my hair after dyeing it with Color Rebel London?

Ensure that the shampoo is low foam/ sulphate free. Do not scrub the hair for long. The longer the hair is wet, the more colour will be disturbed. It is best to use a leave in colour care conditioner with anti-oxidants, to avoid a final rinse. This will assist with longevity.

Can I go swimming after dyeing my hair with Color Rebel London?

If you go swimming, please be advised that semi-permanent colours do run when your hair is wet so it’s best to use a latex swimming cap to keep the hair dry.

AFTER CARE GUIDE: What do I do if my hair is too light after application?

The hair will not be too light after application as semi-permanent hair colour does not lighten the hair. It is free from hydrogen peroxide which is largely the lightening agents in permanent hair colours. Semi-permanent hair colour does not contain this element.

AFTER CARE GUIDE: What do I do if my hair is too dark after application?

Semi-permanent hair colour does not darken the hair per se. It simply adds a vibrant reflect and gloss to the hair. If very vibrant hair colours are desired like the indicators on the packaging, then its best to pre-lighten the hair prior to the application of the semi-permanent hair colour of choice.